Privacy Policy

Privacy Policy

Elagi by Harmony – New Cairo respects your privacy. This policy explains what information we collect through this website and when you contact or visit us, and how we use it, in line with Egypt's Personal Data Protection Law No. 151 of 2020.

1. Information we collect

  • Contact details you send us by phone, WhatsApp, email or the contact form, such as your name and phone number, and the details of your request.
  • Health information you share with our specialists during assessment and treatment, such as your symptoms, medical history and reports.
  • Technical data collected automatically when you browse the website, such as browser type and pages visited, and cookies needed for the website to work.

2. How we use it

  • To reply to your inquiries and book, confirm or change your sessions.
  • To assess your condition and plan and follow up your treatment.
  • To improve our services and website.

We do not sell your personal information.

3. Sharing

We only share your information when needed to provide your care (for example with your referring doctor at your request), when required by law, or with service providers who help us run the website and communication tools under confidentiality obligations.

4. Third-party services

The website uses Google Maps to show our location, and booking conversations take place on WhatsApp. These services have their own privacy policies.

5. Security and retention

We take reasonable measures to protect your information and keep it only as long as needed for your care and our legal obligations.

6. Your rights

You can ask to access, correct or delete your personal information, or withdraw your consent to being contacted, by writing to info@harmony-elagi.com or calling 01500197733.

7. Changes to this policy

We may update this policy. The version published on this page is the one that applies.